FREQUENTLY ASKED QUESTIONS
How do I track my order?
You'll receive a message through WhatsApp once your order has shipped, containing your tracking number. Therefore, we need you to fill your updated WhatsApp number in the order form to receive the tracking number.
In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us within 7 days of delivery.
I received a damage item, what should I do?
In the unlikely event that your order is damaged when it arrives, please contact us within 7 days of delivery here.
How can I return an item?
To return an item due to any defect or wrong order, make sure the tag is still attached to the product and hasn't been worn or washed. Feel free to reach our customer service team here for further assistance.